Singlecom Product 1

Simple, Integrated Communications and Compliance Solutions for Today and Tomorrow. . .

"PLATO" – Phone Logging, Audit & Transmittals Online Solution

Introduction

‘PLATO’ is a multi platform Smart Phone based Audio and Data Monitoring and Auditing Solution designed & developed by SingleCom in the UK for the Financial, Legal, Government, Defense Market Sectors. (See More Information from Technical Overview Document)

The Solution is a complete End to End Integrated Solution which includes:

Audio Recording

Audio and Metadata Logging

Smart Storage Services

Auditing and Transaction Management

Audio and Data Transmission

Data Management and Control Services

Web based Online Audio Access

The Solution Framework is developed using open-technology standards and platforms and is a flexible software based framework at its core. This means the solution is unique and flexible and hence minimizes hardware restrictions and offers future growth and the ability to adopt newly emerging technologies. The Solution already utilizes and exploits the latest generation of mobile devices including Smart-Phones and PDA’s with more devices to follow in the future. The solution is a software based set of services that runs on these mobile devices and securely stores and transmits the audio and metadata to a resilient concentrator centre.

PLATO is an integrated solution and set of services that provides accurate and flexible mobile device audio monitoring, logging, storage, transmission and auditing functionality for the financial services markets for use on deal floors or any commercial location:

	End to End Complete Solution.
	Secure and zero maintenance software on mobile devices.
	Market leading Smart phone and PDA devices used for recording, logging and transmission.
	Advanced audio filtering and Management.
	Controllable and Fast Audio Storage Analysis.
	Secure Mobile Network (GPRS) and WiFi Transmission options via our generic gateway product “TransCell”.
	Fully Management 24x7 Concentrator Centre, Database and Schedulers.
	Transfer services to Clients Data Centres.
	Error correction and Maintenance Capabilities.
	Fully parameterised software core.
	Operates with Microsoft Telephony Suites, with more to follow – Symbian, RIM etc.
	Utilises MS, UNIX, SQL services and developed in C, C++ and Python

PLATO integrates an array of leading edge systems and services with our unique recording and audio management services framework to provide many new Compliance and Operational benefits both for the Financial Services Market and other market sectors alike. PLATO’s new business benefits are not provided by any other technologies and offer considerable future proofing and growth as the solution is based on an expandable and portable software architecture. (See PLATO Roadmap)

Key Benefits

The complete PLATO solution delivers the following key benefits and operational advantages:

	Real Auditability and Control of Mobile Device Commitments and Dialogue.
	Phone Call Activated Logging and Auditing for Improved FSA Compliance.
	Closure of the Missing Audio Management Loop.
	Improved integration and delivery of data to individual organisations and the overall market
	Exceptional granularity and Detailed Data.
	Additional tailored functionality for Client Systems Integrations.
	A Future proofed technology solution.
	Improved speed of development and operation.
	Fully resilient service options, error correction and audio data maintenance.
	Portal based Reporting and Audio Retrieval and Listening for easy access.
	Full Auditing & Compliance Support with future integrations to EDM Solutions etc.

"New Levels of Compliance and Control for Corporate Mobile Devices!"

Key Benefits

Copyright © 2006 SingleCom Last modified: 08/08/08

Copyright © 2006 SingleCom
Last modified: 08/08/08